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Questions and Feedback
Want to tell us something? Have a question? We’d love to hear from you!
Email info@broshacollections.com
Phone 1-877-HAT-1895
Note that if you’d like to talk to us on the phone, our customer service line is open:
Monday – Friday: 6 am – 6 pm Pacific Time
Saturday: 8 am – 3 pm Pacific Time
Sunday: Closed
Connect With Us on Social
Instagram @gbroshacollections
Payment options
We accept Visa, Mastercard, and American Express via PayPal.
Sales Tax
Sales tax is applied to orders that ship to any state and/or location where we’ve got a shop. Currently, this list includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Louisiana, Massachusetts, Minnesota, Nevada, New York, South Carolina, Tennessee, Texas, and Washington in the United States, and British Columbia and Ontario in Canada.
Return Policy
We work with every client to make sure all hats fit them perfectly. All our hats are made to order and all sales are final.
Shipping Information
Free Shipping on All Orders over $150. Expedited Shipping not included.
Free Shipping is for Ground Shipping, applies to orders shipping in the 48 contiguous states.
Please note that production lead time on all orders is 3-5 weeks.
After you place your order, we will send you an order confirmation via email, followed by an email that contains tracking information.
Please do note that multiple item orders may result in split shipment based on stock availability. We will email tracking confirmation with updated delivery estimations.
At this time, we do not ship to Military FPO/APO Box addresses.
Shipping Costs and Methods
METHOD EXPECTED ARRIVAL COST
Fedex Ground (US) 5-7 business days $8.95
Fedex 2Day 3-5 business days (excludes Weekends) $19.95
Fedex Overnight 2-3 business days (excludes Weekends) $38.95
Standard Ground (Canada) 7-10 business days $24.95
* Please note that we do not ship to the Yukon, Northwest Territories, or Puerto Rico or the Virgin Islands
Sizing and Fit
Simply measure the circumference of your head in inches or centimeters, holding the tape or string snug, but not too tight, just above your ears – which is right about where your hat will sit. The job is made easier if you can recruit the neighbor or a friendly cop to take the measurements for you. If none is available, use a mirror and measure several times to ensure accuracy. Then consult the chart below to determine your equivalent size.
HAT SIZING CHART
| XS | S | M | L | XL | XXL | |
|---|---|---|---|---|---|---|
| Centimeters | 54 | 55.5 | 57 | 59 | 61 | 63 |
| Inches | 21 1/4 | 21 5/8 | 22 1/2 | 23 1/4 | 24 | 24 7/8 |
Dealers and Resellers
If you are interested in selling our hats in your own store or on your website, please contact our sales team at sales@gbroshacollections.com with the following information:
Brief company history
How many years in business
Details of retail and/or online presence (for example, How many stores do you have? What is your monthly traffic/conversion?)
Current product catalog and list of top performing brands
Sign up for our emails and get a heads up about exclusive sales, new arrivals, invites to our parties and special events, style tips, and little surprises.
Press
For PR inquiries, please email pr@goorin.com
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